We know you will want to have your goods as quickly as possible, so as soon as we received your cleared payment funds and if your product(s) are in stock, we will email you a shipping and payment notice confirming that the items have shipped. (This email notice is our acceptance of your order.)
In-stock orders normally ship from us within 1-2 business days of you placing your order. Back-Order orders will ship once the item is back in stock - however we will keep you fully up to date with how your order is progressing, and once your order is ready we will send you the shipping notification.
Footygifts.com.au ships domestically through Australia Post eParcel standard service by default, so we'd expect you to take delivery within 1- 9 working days from the dispatch date (depending where you are in Australia). If you require it faster, we also offer the eParcel EXPRESS service.
Both services offer full parcel tracking, so you can keep fully up to date with the status of your delivery
If you're not home upon delivery - not a problem, a card will be left for you to collect your shipment from your local Australia Post office.
All international orders are sent via DHL Express delivery
Standard Parcel Delivery (within Australia)
We offer Free Shipping for all orders using Standard Delivery. This service includes an online tracking and a signed for service.
EXPRESS Parcel Delivery (within Australia)
Want your order to be delivered faster? Not a problem - we can offer you the EXPRESS service for an additional charge as per below. This service includes online tracking and a signed for service and means you'll take receipt of your order much quicker than the standard parcel service
International Delivery (outside Australia) via TNT / DHL Express
We're pleased to now offer shipping to selected countries online via DHL Express; New Zealand, Asia, USA, Canada and Europe. This service comes with Express delivery and with full tracking door to door, so you'll know exactly when your items will arrive to you. International deliveries will not be covered by insurance for fragile products (Ie. glassware, ceramic items)
*Based on an order being 1Kg in weight / volume, if your order exceeds this weight then we may ask for additional freight costs prior to sending.
PLEASE NOTE: ANY IMPORT DUTIES ARE THE RESPONSIBILITY OF THE RECEIVER. IF THESE ARE PAYABLE (AS THIS VARIES COUNTRY TO COUNTRY) YOU WILL BE CONTACTED DIRECTLY FROM THE COURIER IN YOUR COUNTRY FOR PAYMENT.
If you require overseas delivery to any other country not listed on the checkout, please contact us at firstname.lastname@example.org prior to placing your order, and we'll let you know what the associated postage costs will be.
eParcel and DHL Tracking Service
All orders can be tracked online by entering the tracking number on your dispatched email. To access this service please follow the links below and enter your tracking number;
eParcel and eParcel EXPRESS = Australia Post Tracking
Fastway Tracking = Fastway Tracking
DHL International = DHL Tracking
TNT International = TNT Tracking